Window shoppers. Confused browsers. Cart abandoners. Yeah, we talk to all of them — and turn chaos into conversions.
Your store gets traffic. Cool. But here's what's actually happening: Some people are just window shopping. Others are confused about sizing, shipping, or wtf your return policy even means. Some add to cart and vanish. Most just... leave. And you have no idea why.
Enter IVAY — an AI voice rep that jumps in before people bounce. We're talking real-time conversations with window shoppers, instant answers for confused browsers, and that "hey, need help?" at exactly the right moment. Sub-150ms latency means it feels human, not like talking to a brick wall with a chat bubble.
But here's the savage part: We don't just convert visitors — we track every confusion point. "Why do 47 people keep asking about international shipping?" "Why is everyone confused about this product description?" We generate confusion leads and give you the intel to fix what's actually breaking your funnel. Think of it as having a sales rep who also does customer research.
Window shopper? We engage. Confused visitor? We clarify. Cart abandoner? We save it. We're basically that friend who's annoyingly good at reading the room and knowing exactly what to say. Except we work 24/7, never sleep, and actually remember to follow up.
We analyze cursor hesitation, pause patterns, and scroll behavior to catch confused visitors in real-time. Before they leave.
Every mouse movement tells a story. We track navigation patterns to know exactly which products confuse people and where they get stuck.
Click speed, dwell time, abandon patterns—we understand visitor intent and engage with perfectly timed, personalized conversations.
Human-like conversations that feel natural. We engage visitors with voice, not clunky chatbots. Store navigation, product questions, objection handling—we handle it all.
Marketers drive traffic. You give us confused visitors and window shoppers they couldn't convert.
We turn them into sales. Through real-time confusion analysis, behavioral insights, and human-like voice conversations.
You get data & revenue. Every conversion comes with insights on what was confusing, what questions people had, and where your funnel breaks.
CEO & Founder
9+ years building robots, embedded systems, and AI that actually works. From custom PCBs to full-stack AI deployment — if it involves making hardware and software talk to each other, this is his jam. Turned "embedded AI architect" into an art form.
CTO
The rare combo of AI genius and psychology nerd. Knows how to make machines understand humans AND why humans do the weird things they do. Basically, she's the reason our AI doesn't sound like a robot from 2010.
CFO
Economics expert who makes sure we're not just building cool tech, but building a real business. Turns spreadsheets into strategy and keeps us focused on what actually moves the needle for our customers.
We're giving small-to-mid sized e-commerce stores the same superpower that big brands have had forever: personalized, instant customer service.
No more watching potential sales walk away because nobody was there to answer questions. No more losing customers to competitors because your support ticket took 3 days to answer.
Just real conversations, real-time answers, and real revenue that you weren't capturing before.